Service Process
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CONSULTATION
Initial Consultation
Our project manager will start with a detailed conversation to understand your needs, including design preferences, styles, colors, dimensions, and materials. This first step ensures we align with your vision and provide tailored solutions for your project.
CONCIERGE SERVICE
Guest Service
We provide comprehensive guest services, including airport pickup, hotel reservations, and showroom reception. With full English communication, our team ensures a smooth and professional experience, helping you focus on exploring designs, materials, and project solutions without worrying about travel or accommodation arrangements.
INTERIOR DESIGN
Interior Design Proposal
Our design team creates customized proposals tailored to villas, apartments, hotels, and offices. By blending your ideas with expert layouts, material choices, and mood boards, we present clear concepts and visual references, ensuring every detail fits perfectly before production and implementation.
MEASUREMENT
Measuring Instruction
Accurate measurement ensures a perfect fit. Our professional team visits your site to take precise dimensions for cabinets, doors, and furnishings. Using advanced tools and expertise, we eliminate errors and costly adjustments, guaranteeing seamless installation fully aligned with the approved design proposal.
MATERIAL & FACTORY
Material Selection & Factory Visit
We offer a wide range of premium materials and finishes to match your vision. Our experts guide you on durability, aesthetics, and function. To ensure trust and transparency, we arrange factory visits, allowing you to witness our production quality and craftsmanship firsthand.
BUDGET ESTIMATION
Project Budget Estimation
After finalizing design and materials, we provide a transparent budget covering design, production, logistics, and installation. Every cost is clearly documented to balance quality and expense. This comprehensive plan aligns with your expectations and ensures confident decision-making before moving into production.
PRODUCTION
Production
Once the production drawings are confirmed, we begin manufacturing with advanced equipment and skilled craftsmanship. Every piece is produced with precision, durability, and consistency, strictly following the approved plan. Our commitment ensures each product meets the highest quality standards before delivery.
PROJECT TRACKING
Project Tracking
We use advanced CRM and ERP systems to monitor production and project progress in real time. Clients receive regular updates and detailed reports, ensuring transparency, efficiency, and confidence. With professional tracking and communication, we guarantee your project runs smoothly and stays on schedule.
QUALITY INSPECTION
Quality Inspection
Before delivery, every product undergoes rigorous inspection of dimensions, finishes, and functionality to meet international standards. Clients receive real-time updates with photos and measurements via a project progress link. This transparent process ensures only fully qualified, reliable, and durable products are shipped, giving complete peace of mind.
Packaging & Shipping
Packaging & Shipping
Our dedicated shipping team carefully prepares each product for international transport using foam wrap, cartons, wooden frames, crates, and tripod labels. Every shipment is securely handled and tracked, ensuring your products arrive safely, on time, and in perfect condition.
INSTALLATION SUPPORT
Guided Onsite & Online
We offer both online guidance and onsite professional support to ensure your project is installed correctly and efficiently. Our team provides step-by-step assistance, whether digitally or in person, making the installation process smooth, accurate, and stress-free for every client.
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